Frequently Asked Questions
How long I can have the skip bin for?
We offer bins for a hire period of 14 days.
Can I keep the bin longer than the agreed hire period?
Can the skip bin get collected earlier?
How can I pay for a bin?
Payment is to be made prior to or at the time of delivery. We accept following methods payment:
- Cash or cheque to the driver on delivery.
- Credit Card or debit card (MasterCard or Visa only) over the phone at the time of booking.
- Payment via Electronic Funds Transfer (EFT) can be made but BLUE SKIP BIN must be emailed a copy of the EFT transfer receipt prior to delivery of the skip (for exceptions see below)
What waste is not accepted?
PROHIBITED AND RESTRICTED ITEMS
- Asbestos (special asbestos bins available on request)
- Fibro Cement Sheeting
- Food & Liquids (including food packaging)
- Chemicals (any kind)
- Gas Cylinders
- Wet concrete
- Flammables or explosives
- Tree Stumps
- Contaminated soil
- Oils
What are the additional items charges?
- Rubber Tyres
- Mattresses / Bed Bases
- Rubber / Rubber Flooring
- Synthetic Grass / Astro Turf
To what level can I fill the bin?
What happen overfill the bin?
Please avoid hassles and costs by ensuring the skips are never loaded above the rim. We are not allowed to carry an unsafe load, It is illegal to transport an overfilled skip and drivers are subject to heavy fines and demerit points if caught doing so.
If a skip is overfilled you will be given the option to hire an additional skip, or to remove the excess material. All labour costs incurred by you will be your own responsibility.
In cases where the excess is not removed and the skip remains for extended periods, the customer may become liable for additional charges including rental, labour costs and additional transport costs at advised rate.
Is there weight limit?
Yes, there weight limit on 10 cubic metre skip bins can only be half filled with concrete, bricks, tiles and soil.
(Our 2 cubic metre to the 8 cubic metre skip bins can be filled to the rim with concrete, bricks, tiles & soil and there is no weight limit or additional charge.)
If I have the bin put on my driveway, will it damage it?
What happens if passer-by overload the skip or put prohibited materials in it?
You as the customer are in possession of the skip and are responsible for what goes in it. Therefore, you will be responsible for any costs arising if anyone puts something in the skip that is not allowed or overloads it.
As the hirer of the skip bin, you are responsible and must ensure that it is filled correctly as per requirements.
What is a marrel skip?
A marrel skip is measured using the length x width x height formula.
Can I set up an account?
We offer accounts for regular customers, please contact our office on 02 8722 9909 for more detail.
What happens if your driver arrives to deliver a bin and we no longer wish to hire the bin?
If we send out a driver to deliver a bin after it has been booked and the customer does not want the bin, there will be a call out fee of $200.00. The same fee applies if our driver arrives to site and has nowhere to place the bin. We will not leave a bin on the road or the nature strip if no permit has been arranged.
